Mission Statement:
To provide outstanding service to our principals and high-quality shipping solutions to our clients and partners.
The Henry Heald Group is committed to:
- Continual improvement of our performance through the effectiveness of the management system
- Safeguarding the interests of our principals, partners, and clients
- Achieving customer satisfaction
- Complying with applicable regulatory and statutory requirements
The Henry Heald Group will ensure that the objectives of this quality policy are pursued in compliance with ISO 9001:2015 requirements.
This statement of intentions forms the basis of the quality objectives that we aim to accomplish.